Your order will be shipped within five business days using the chosen carrier after which you will receive tracking information. We are not responsible for lost or stolen packages so please ship to a safe location.
Please verify that you are shipping to the correct address, packages shipped to an incorrect address are rarely returned to sender and there is nothing we can do to retrieve them. Packages that are returned as undeliverable will incur additional shipping charges to re-ship.
Carriers such as USPS and UPS can suffer delivery delays at times due to weather, holidays, or operational issues, we are not responsible for such delays and do not have additional tracking information beyond what is available through their website.
El Cholo's Kid ships all packages using the United Stated Postal Service, delivery times vary depending on the country, we are not responsible for charges or delays caused by customs. Please allow up to 4 weeks for delivery.
We are not responsible for packages returned as undeliverable. Tracking availability varies by country.
